How much is shipping and how do you ship?

Domestic shipping is always free. We us USPS, UPS or FedEx depending on what the item is and where it is going. Items ship within 6 business days (except the personalized items) and will be shipped the best way possible.

Do You Ship Overseas?

As of right now, no we do not. We are working to change that very soon.

Are Your Gemstones Real?

Absolutely! All of our gemstones and diamonds are 100% authentic. If we do have a listing that includes a laboratory created stone, we will add that in the description.

Is Your Jewelry Made of Real Gold or is it Gold Plated?

It is both! We have some items that are gold plated or filled and we have genuine 14KT and 18KT White, Rose and Yellow gold. Each item will state in the description what type of metal it is. We will never deceive you!

What if There is a Problem with My Order?

Please contact right away! We want you to be completely satisfied with all of our items.

Do You Offer Refunds?

Please see our Return/Replacement policy. All of the information is listed there.


Can I Ship Your Items to a Friend or Family Member?

Yes! We are all about family here. We will be happy to send a gift to a friend or family member for you. Just add your address as the bill to and your family member's address as the ship to. We do not offer gift wrapping at this time, but we are working on it!

Do You Have a Separate Website for all of Your Personalized Stationery?

Yes we do. https://stationerybysuzabella.carlsoncraft.com/

We offer hundreds of personalized items over there. Feel free to shop!

Do You Ship the Lingerie Discreetly?

Yes we do.